1) determine the email pattern for gm employees, usually it is something like john.doe@gm.com
2) find the head of every major department related to my issue as well as the CEO and add their addresses to an email
3)provide documentation of all attempts to correct the issue and if you use outlook, request read receipts just to be 'that person', send an email highlighting your multiple attempts to correct this, how you are willing to escalate it to x,,y, or z. Media, government agency, etc. if it is not dealt with appropriately.
4) success
I've received gift cards, emails from CEO's apologizing, finally got removed (after 6 months of emails to regular staff trying to stop it) from an automated Dell email invoicing the wrong company, etc.
1) determine the email pattern for gm employees, usually it is something like john.doe@gm.com 2) find the head of every major department related to my issue as well as the CEO and add their addresses to an email 3)provide documentation of all attempts to correct the issue and if you use outlook, request read receipts just to be 'that person', send an email highlighting your multiple attempts to correct this, how you are willing to escalate it to x,,y, or z. Media, government agency, etc. if it is not dealt with appropriately. 4) success
I've received gift cards, emails from CEO's apologizing, finally got removed (after 6 months of emails to regular staff trying to stop it) from an automated Dell email invoicing the wrong company, etc.