I may be mistaken, but I actually remember Kent Beck saying it in his original TDD book. That was the thing that made me understand how refactoring can take the place of big design up front. The best part is that you only work on things that you need as opposed to wandering around changing every piece of code that you don't like ;-)
The "Pro_Hacking" story made me laugh. In that case, I think the support person is just providing the body of a response template, where "Hello Pro_Hacking," is fixed (i.e., not something the support person can easily change).
I wondered that; but the first several emails didn't start like that. It was only after I complained that wasn't my name it started, like they were taking the piss :(
Udacity has also partnered with Georgia Tech and AT&T to offer the OMSCS program. If this program continues to scale effectively on Udacity's platform, I imagine that more large-scale partnership opportunities will emerge. I would think that at least some of this funding is earmarked for smoothing out the platform's integration points and addressing insufficiencies revealed by this relatively new context.
That's a good point, I suppose it's possible someone just recreated it as a joke. At this point I wouldn't put it past either the CEO _or_ some random internet troll.
Yeah, once you're at the point where someone can't distinguish your behavior from that of a troll, well...
At any rate, they should have done something to prevent anyone from registering with your username. Even if it's just a one off redirect on their reverse proxy/gateway.
Sad. This person has obviously divorced reality. Shocking that a simple account deletion request could reveal so much. Whether his reaction was a product of pent-up frustration over normal growth challenges or a singular (now ongoing) display of gross immaturity, he has irreparably damaged his company.
That the latter is an issue does not make the former not an issue. The actions of Livecoding.tv here are reprehensible; if they didn't plan to remove the account—be the reason lack of technical capability or legal obligation—why tell the user otherwise? This is a marked display of carelessness.