I disagree. Your "lets be super nice to everybody" strategy has come to an absurd conclusion. Is there no-one who can be held accountable for competency which they claim, when it comes to computer stuff?
PayPal doesn't write on its websites "We're some enthusiasts with no software or security experience. Let's see how well this works, together!" No, like everyone in this industry, PayPal claims its security experts have your money and financial information super secure. It's one of the first in this space, and has almost two decades of experience.
This wasn't a tricky subtle bug, this was obvious. This should have been caught in code review and tests. PayPal should be afraid of rolling out slick easy-to-use features without code review and tests. It is many years too late for PayPal to be learning the basics.
>I disagree. Your "lets be super nice to everybody" strategy has come to an absurd conclusion.
You and I must have read a different response, cause I saw nothing in there about "being super nice to everyone." What I saw was a reasonable request not to commit the Fundamental Attribution Error. Which is paraphrased as: when I screw up, there were extenuating circumstances. When you screw up it's cause you're a moron.
A company comprised of otherwise reasonable people can behaving shockingly dumb. The only way to make companies learn is to impact their bottom line, and that means not-nice words need to be said.
PayPal doesn't write on its websites "We're some enthusiasts with no software or security experience. Let's see how well this works, together!" No, like everyone in this industry, PayPal claims its security experts have your money and financial information super secure. It's one of the first in this space, and has almost two decades of experience.
This wasn't a tricky subtle bug, this was obvious. This should have been caught in code review and tests. PayPal should be afraid of rolling out slick easy-to-use features without code review and tests. It is many years too late for PayPal to be learning the basics.