This is brilliant. Can't say whether it would work, but if you listen to the pre-recorded calls he's using to tie up the operators, they're ingenius in a comical way.
The second one features this woman who starts arguing with her teenage daughter in the background at length, then says to the guy "Oh my god I'm so distracted, I didn't hear anything you said, I'm really sorry, you're going to have to repeat all that."
Young female voices. Flustered and looking for help. Apparantly no males in the area, certainly no male voices in earshot. These recordings tap into some base instincts within the mostly male scammers. I suspect that a recording of my voice wouldnt keep them on the line nearly as long.
But for these scammers i'd go with something more targeted: old people. Thier prefered prey is flustered old people who dont understand computers. Give them an old woman with bad hearing who mumbles about her internet not working. Then toss in a few "do you take visa" and some random numbers. That will keep them on the hook.
I called one of these things back after a few beers one night, and before I could get connected to an "operator" I had to go to a web site and get a support code, which I had to dial into their answering system. Seems like that would thwart this robo-dialing scheme, at least to some extent.
Was it captcha'd? Probably wouldn't be hard to adapt to and as long as you're quick enough to adapt. Cat and mouse will end up costing them more and more as they reduce conversions and change business processes until ultimately they'll have to give up.
The second one features this woman who starts arguing with her teenage daughter in the background at length, then says to the guy "Oh my god I'm so distracted, I didn't hear anything you said, I'm really sorry, you're going to have to repeat all that."
What a brilliant strategy to tie them up.