If true, that seems odd. There was an awful lot of very public searching for "what are Republicans, and how can we understand and empathize with them more?" after the last election. Tons. It's ongoing, in fact. It's mostly been—to an almost absurd degree—very gentle and good-hearted. If there's ever been anything like this sort of massive effort by Republican media figures and public intellectuals, I'd love to know about it, because their findings would surely be fascinating. I doubt there has been, at least in the last 30 years or so.
I would say there was some people trying to understand. It just gets lost in all the people saying "Trump is evil! How could you be so stupid? You're all such idiots!" Those people are both more numerous (in my opinion) and closer to the microphones.
And of those trying to understand, some were trying to understand, and some were trying to understand how to get votes better.