Calling this "toxicity" seems itself to be a polarizing exaggeration.
Dealing with the new users eternal September was a Sisyphean task. I assume that was an earlier stage of fake toxicity. Everyone complained about it then, too, even though there was usually heavier human moderation. No one could agree about how to handle the "problem."
Want to put controls on the damage software can do to society? Regulate. Maybe even force us to be real engineers. I would like to think that software killing people (e.g. 737 Max) would be a bigger factor in that legislation than social networks encouraging meanness. The economics of the two seem to favor the former more, too.
Dealing with the new users eternal September was a Sisyphean task. I assume that was an earlier stage of fake toxicity. Everyone complained about it then, too, even though there was usually heavier human moderation. No one could agree about how to handle the "problem."
Want to put controls on the damage software can do to society? Regulate. Maybe even force us to be real engineers. I would like to think that software killing people (e.g. 737 Max) would be a bigger factor in that legislation than social networks encouraging meanness. The economics of the two seem to favor the former more, too.