Isn't everyone entitled to an opinion though? What you're hitting on, I think, is that the so-called "toxicity" of the internet is just broad disintermediation. Previously, a few people controlled the public narrative. Now, everyone does. Turns out most people don't very much like the worldview that the media elite pushes.

Journalism is dying because it's become not only useless as a means of information dissemination --- new media is better at that --- but also because journalists have become contemptuous of the public. They have only themselves to blame.