I don't disagree, but I think it's fair to say that the risk of some random DNS-related dispute causing a problem where your registrar cuts you off is much lower than the risk of some random SAAS you depend on pulling a fast one.
The culture and economics behind a lot of tech SAASes that we talk about here all the time make them inherently vulnerable to discarding or abusing users, even those who have been with them a long time and maybe paid them quite a lot of money, in the name of the almighty growth curve. The incentives there are not necessarily aligned with supporting even long-standing and loyal users.
In contrast, there is little to gain for a DNS provider to screw a paying customer or get embroiled in some tedious arguments about rights to some domain name. They can't entirely avoid that because of the environment they operate in, but they are generally going to make the most money when they have lots of happy customers who can briefly engage with the provider's almost entirely automated systems and pay some registration fees for the privilege through another almost entirely automated system and then everyone can get on with their day happy with the trade.
The culture and economics behind a lot of tech SAASes that we talk about here all the time make them inherently vulnerable to discarding or abusing users, even those who have been with them a long time and maybe paid them quite a lot of money, in the name of the almighty growth curve. The incentives there are not necessarily aligned with supporting even long-standing and loyal users.
In contrast, there is little to gain for a DNS provider to screw a paying customer or get embroiled in some tedious arguments about rights to some domain name. They can't entirely avoid that because of the environment they operate in, but they are generally going to make the most money when they have lots of happy customers who can briefly engage with the provider's almost entirely automated systems and pay some registration fees for the privilege through another almost entirely automated system and then everyone can get on with their day happy with the trade.