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Yes, but with bad employers that can often result in 'wage deflation' where the amount of buttons sewn or marketing calls made required gets larger and larger - which can often result in overworked and very stressed workers - there's been quite a few cases in call centers in the last few years.

When workers are paid per piece directly it can sometimes mean they will be paid less than the minimum wage.



I doubt workers in call centers are stressed because there isn't enough surveillance of their work.


Quite the contrary. I work in a call centre and we’re intensely stressed by the constant, microscopic surveillance. Everything is watched and logged and can be used against you, and the targets they measure you against creep ever higher.




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