The claim isn't that the explanation is incorrect or based on a faulty premise, they're saying that there was no explanation at all.
Maybe they're right about FB incorrectly flagging their ads, I'm not in a position to judge. However, they're making a misleading claim by saying this happened without explanation and leading with the image showing no Page Quality violations, since the affiliated Freebies page did apparently have numerous violations.
Maybe they're right about FB incorrectly flagging their ads, I'm not in a position to judge. However, they're making a misleading claim by saying this happened without explanation and leading with the image showing no Page Quality violations, since the affiliated Freebies page did apparently have numerous violations.