Yeah, I just returned hundreds of dollars of power tools to Lowes because of them locking stuff up. I buy into an ecosystem based on how easy I can get items.
Lowes has most of their power tools in cages. But, they don't hire people to actually man the area. Last time I needed an impact, I had to search to find someone. That person told me they can't open it, but would find someone. Five minutes later I left empty-handed, and returned the rest of the tools and batteries I'd bought recently that week.
Point being: Their 'security' is driving away paying customers.
Very true. Oddly where I live now, the good and bad parts of town are very interspersed. You can have million dollar subdivisions a mile from a trailer park.
The added bonus is that all stores treat everyone as a criminal, apparently :).
Lowes has most of their power tools in cages. But, they don't hire people to actually man the area. Last time I needed an impact, I had to search to find someone. That person told me they can't open it, but would find someone. Five minutes later I left empty-handed, and returned the rest of the tools and batteries I'd bought recently that week.
Point being: Their 'security' is driving away paying customers.