When you first sign up for a subscription to a CookUnity weekly Plan (a “Plan”), you are charged only for the orders schedule on your weekly plan on a weekly basis. All Plans are continuous subscription plans, and you will be charged the applicable price listed for the Plan that you select on a weekly basis on your delivery day and each subsequent expected delivery date until your subscription is cancelled. If you wish to cancel or modify your subscription to a Plan, you can do so at any time as described in the “Cancel or Modify a Subscription” section below; however, except as noted otherwise below, any amounts charged to or paid by you prior to such cancellation or modification will not be refunded, and cancellations or modifications may not impact any order for which you have already been charged, depending on the state of the order."
OK, thanks for replying every comment to defend CookUnity.
1. The point is not about subscription. It is about they only send email after it's impossible to cancel orders. This is clearly a ill-intended behavior. And no, I did not receive notification email or text before that final "order confirmation".
2. Regarding subscription, I updated my article to explain how I got tricked. Perhaps I'm not as careful as you are to read through terms.
3. Regarding "I caused negative influence to a company due to my own stupidity or whatsoever" in your other comment: it is my freedom to express my opinion, and they are based on true expeirence.
Then why have most of your comments explicitly said that you (implausibly, given the site content and how explicit it is) didn't realize it was a subscription? If that wasn't relevant, why keep raising it?
> It is about they only send email after it's impossible to cancel orders.
If your complaint is “the subscription plan that I signed up for which has a default option and a choice to actively select or pause doesn't remind me to actively select or pause if I don't want the default selection”, then, sure, that's suboptimal UX, but hardly “dirty tricks”. And its definitely not the same as “fabcricating an order”; you made a recurring order.
> Regarding subscription, I updated my article to explain how I got tricked. Perhaps I'm not as careful as you are to read through terms.
It's not a matter of being careful. I’ve looked back at their website on the Wayback Machine through several changes back through the beginning of 2020; it has always blared, everywhere, that what they are selling is subscription plans. There is no plausible way to have engaged with that site and remotely reasonably mistakenly thought you were making a one-time order. Its not a matter of something that presents what you’ve described as an Amazon-like ordering interface with recurrence and default selections hidden away buried in FAQ text and T&C; those are front-and-center prominently-marketed facts about the product.
> Regarding "I caused negative influence to a company due to my own stupidity or whatsoever" in your other comment: it is my freedom to express my opinion,
Indeed you are, just as those to whom you express your opinion are then free to express their opinion about yours. But when the fact claims you make to try to get people to share your opinion seem at odds with the readily verifiable facts, well, its worth noting that you are not, legally, free to cause harm to others’ reputation with false fact claims.
You first tried to misrepresent the situation by claiming they didn't communicate to you what they were going to do, and now you're pretending like getting informed after you're invoiced is some sort of dark pattern because you're embarrassed.
You didn't get tricked. They LITERALLY tell you it's a subscription on every page and most people would probably at least pay attention to what they intend to do by reading the page that says exactly how the plans work.
They didn't create a bad experience for you. You did it to yourself because you didn't pay attention to explicit details that are literally there for you to read on virtually every page.
https://www.cookunity.com/
"Subscribe now and change your life for the better!"
https://www.cookunity.com/how-it-works
"A few days before your next delivery, we’ll text with our recommendations. Stick with our selections or choose your own—it’s up to you.
Need a break? You can reschedule, skip a week or pause your subscription anytime"
https://www.cookunity.com/terms
"Purchases, Fees, and Payments
When you first sign up for a subscription to a CookUnity weekly Plan (a “Plan”), you are charged only for the orders schedule on your weekly plan on a weekly basis. All Plans are continuous subscription plans, and you will be charged the applicable price listed for the Plan that you select on a weekly basis on your delivery day and each subsequent expected delivery date until your subscription is cancelled. If you wish to cancel or modify your subscription to a Plan, you can do so at any time as described in the “Cancel or Modify a Subscription” section below; however, except as noted otherwise below, any amounts charged to or paid by you prior to such cancellation or modification will not be refunded, and cancellations or modifications may not impact any order for which you have already been charged, depending on the state of the order."