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Could we do something about this general issue? Afaik after certain size, all companies only really care about your complaints either if you have enough followers/influence or if someone from HN/twitter can poke the "right" person within the organization.


I poked the right person at my bank and they promised to help and then my account was terminated for contacting employees outside the support system.


That's why I told "some from HN/twitter", someone who has influence over the organization and/or its employees. It's _very_ different if I hunt the name of Newegg employee from linkedin and message her vs. a friend of her is mentioning "hey this guy has a problem with the company you work for".




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