Love this. I wrote a draft with some of this but thought it wasn't substantive so deleted..
The gist to me is this product has been done before and doesn't seem to solve much or save much time IMHO. Hey.com seems better and does help with some personal email problems (spam, social and marketing emails)
This product seems like it wants to be a business tool without a lot of those core features.
You mention a lot of great inter organizational tools.
Front is awesome I've built plugins for it for our clients currently working on one right now. They have done multi inbox, multi agent/user really well.
But to me the $ would be for business use. If this product can bring in say salesforce data or purchase data as context in an email for example, that's where the money would be IMHO.
Like if you are a web store, someone replies to their receipt email they want a refund/exchange. The UI presents your companies' process to do that in one or two clicks, since it knows the email address & can parse the email for an order #.
Maybe for employee to employee too but seems like not much money there. IDK maybe it can integrate and figure out git integrations as an example of parsing email content and providing context for replying.
P.s. this probably doesn't matter much at all maybe I'm a jerk for writing it but that video voice over recording is awful it sounds like it was done on an employees laptop. Especially for - it sounds like - people with a big exit, connections to capital. Maybe on purpose though! because I also hate the over produced bell xylophone bopping along hippy hoppy modern vector graphic people demo videos too lol
The gist to me is this product has been done before and doesn't seem to solve much or save much time IMHO. Hey.com seems better and does help with some personal email problems (spam, social and marketing emails)
This product seems like it wants to be a business tool without a lot of those core features.
You mention a lot of great inter organizational tools.
Front is awesome I've built plugins for it for our clients currently working on one right now. They have done multi inbox, multi agent/user really well.
But to me the $ would be for business use. If this product can bring in say salesforce data or purchase data as context in an email for example, that's where the money would be IMHO.
Like if you are a web store, someone replies to their receipt email they want a refund/exchange. The UI presents your companies' process to do that in one or two clicks, since it knows the email address & can parse the email for an order #.
Maybe for employee to employee too but seems like not much money there. IDK maybe it can integrate and figure out git integrations as an example of parsing email content and providing context for replying.
P.s. this probably doesn't matter much at all maybe I'm a jerk for writing it but that video voice over recording is awful it sounds like it was done on an employees laptop. Especially for - it sounds like - people with a big exit, connections to capital. Maybe on purpose though! because I also hate the over produced bell xylophone bopping along hippy hoppy modern vector graphic people demo videos too lol