Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Hi there, sorry you had a negative experience with Timescale Cloud.

It's true that on Azure we require both the resource group name and also the Virtual Network name to be in lowercase.

But Microsoft names are case-agnostic, so this should be okay.

We've had other customers with this issue before and converting the resource group name to be lowercase worked for them.

Also, sometimes technical restrictions exist for internal reasons that are not obvious / hard to share externally. :-)

That said, I shared your message internally and someone is looking into this. Stay tuned. More soon.



Hi, thanks you. I'm really grateful for your answer. The Azure documentation seems to hint at the resource group name being case insensitive, so I guess that could actually work. To be honest I don't know if we tried just using a lowercase version.

Again, I want to emphasize that I find it really great that you took the time to answer here.


Hey there. I'm responsible for support here at Timescale. akulkarni asked me to take a look at this.

To be fair, I don't have a good answer on why the input box does require the resource group name to be lowercase, but I ran through the steps end-to-end, and as akulkarni said, the names are case agnostic on the Azure side, so you'd just need to input the resource group name lower case to create it successfully.

Sincerely, thank you for the feedback, as this is how we learn and improve. If you give this a shot and run into any trouble, please do let us know, and we'd be happy to help troubleshoot.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: