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All too often the search results are padded with advice for some other version than the one I am having trouble with, and it is difficult or impossible to craft a query specific enough to weed them out as the information simply isn't there.

Then there is the problem of authors using product- and version-specific jargon that I haven't mastered yet, precisely because one can usually pick up the basic operations without reading a manual - "1. From the customization agent..."



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