It's not 'every problem'. People know Windows. People understand most of Windows. They took years to do so, and they still run into problems. Now you ask them 'switch over to Linux, it doesn't have problem X', without understanding the average person doesn't want to invest the time or effort learning anything more complicated than downloading and installing a random .exe (why do you think phishing and malware are so prevalent in their infantile state?).
This is reinforced by most major apps which eventually become cross-platform starting out treating Linux as a 3rd class citizen. For games, Discord and Parsec come to mind, where the former took years, and the latter still doesn't allow hosting from Linux. Nothing about this reinforces the idea of Linux being easier to use. It's the opposite: it reinforces the mentality that Linux is still two decades behind, regardless what the reality may be.
How many complaints form when YouTube pushes a minor UI or UX change? Now multiply that by a few magnitudes of order. That is the problem we're dealing with, and no amount of chastising or belittling Windows users will change that (in fact, it does the opposite). Did people forget how Apple managed to get a foothold in the market despite their ludicrous prices and dev-unfriendly practices?
It's not even this. It's just that for vast majority of 'average' people, they just use whatever OS comes with their devices. "Installing an OS" is an alien concept for most people. So it is automatically either MacOS/iOS or Chromium/Linux (Chromebook), Android or Windows. That's it. And although Linux the kernel features in two of these, that's totally beside the point. The point is people mostly don't even know how to change their preinstalled OS, no matter how irritating it is. If it develops too many issues, they take it to the local tech shop who almost always will reinstall/reset the same OS and give it back.
The only people who use Linux are the tech oriented crowd, including gamers, who naturally tend to be more tech oriented than most. This is still a very small fraction of the world though. And this isn't changing unless a healthy fraction of devices and PCs come with Linux preinstalled. Even then a lot of people will complain and ask for Windows (or whatever) the very next day after purchasing their device.
> People know Windows. People understand most of Windows.
Not in my observation. They get something pre-installed, they click on things they know. I am always amazed by the fact that most don' t have the smallest mental image of how it works.
This is reinforced by most major apps which eventually become cross-platform starting out treating Linux as a 3rd class citizen. For games, Discord and Parsec come to mind, where the former took years, and the latter still doesn't allow hosting from Linux. Nothing about this reinforces the idea of Linux being easier to use. It's the opposite: it reinforces the mentality that Linux is still two decades behind, regardless what the reality may be.
How many complaints form when YouTube pushes a minor UI or UX change? Now multiply that by a few magnitudes of order. That is the problem we're dealing with, and no amount of chastising or belittling Windows users will change that (in fact, it does the opposite). Did people forget how Apple managed to get a foothold in the market despite their ludicrous prices and dev-unfriendly practices?