A few people really fixated on "bad", even though I'd never endorse calling a non-fictional person bad right to their face, if only because I don't think work is a good reason to make anyone feel bad (unless they're interfering with something important like lifesaving work and it's necessary).

But yes, intentions are unrelated to outcomes. There are many things that I do not do professionally because I don't want to make people's lives worse or do a bad job. That said, I'm sympathetic because the world is crazy and I'm sure these people have families to feed. Just, you know, don't get invested in them improving if they don't seem like they want to.