When I saw a photo on Twitter of that plane that had just landed in the Hudson, posted by somebody who had evacuated the plane, I knew something dramatically new had arrived. I later saw that I could search news events and see opinions and perspectives that I'd never heard of in my life. Everybody was in the same room, we could tap into the zeitgeist.

Eventually it just caused my blood pressure to rise and I eventually decided to step away. But for a few years, there was something very interesting going on.