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> Stuff like this is easy to charge back with your credit card company.

Hah. Your card company will accept the dispute, Hertz will provide them with the rental contract you signed and say "he agreed to pay it!", and your card company will close the dispute without ever even following up with you.

> But in this case, the article makes it clear that the people were able to get the charges reversed by talking to Hertz. It wasn't necessarily convenient, but the funds were returned when a human saw the mistake.

Actually the article makes it clear that they had to go round and round in circles with bot-like support reps who probably haven't ever seen a Tesla in whatever slum they can afford.

> If you entered into an agreement with someone to do business and then accidentally charged them the wrong amount, you would not go to jail.

It's not accidental when you keep doing it until the news gets involved. BTW, how can they even charge a fuel fee without a human being involved to... you know... fuel it? Shouldn't that human have noticed that there was no gas tank? Hmm... Almost like it wasn't accidental.



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