> The correct thing would be to let customers come into store with an existing plan and handset, and give them a new phone and bill that back to the government so there's no interruption to services for them.
I’m not sure I agree. Why is that the right thing? It’s a politically popular approach but not clear there’s a right/wrong here. For example, people might buy second-hand 3G headsets to get brand new ones on the government’s dime.
The exchange could be limited to only existing, paid plans. New plans would require a device compatible with the new specification. I don't think it's too hard since American phone carriers were able to offer free LTE devices to users with activated 3g devices.
Correct. You need an existing plan, and clearly the carrier can see what handset you are/were using. It's also the right thing to do because they are imposing a financial burden on people. People with older handsets are (I assume) likely the ones that can't afford newer ones.
I’m not sure I agree. Why is that the right thing? It’s a politically popular approach but not clear there’s a right/wrong here. For example, people might buy second-hand 3G headsets to get brand new ones on the government’s dime.