Depends what problem you're trying to solve. Have we built something that can replace us completely in terms of reasoning? Not yet.
We have built something that can multiply a single persons productivity and in some constrained scenarios replace people entirely. Even if say your customer support bot is only 80% effective ( only 20% of interactions require humans to intervene ) that still means you can fire 80% of your support staff. And your bots will only get cheaper, faster, better while your humans require salary increases, hiring staff, can get sick, can't work 24/7 etc.
People so often forget that good is not the enemy of perfect.
We have built something that can multiply a single persons productivity and in some constrained scenarios replace people entirely. Even if say your customer support bot is only 80% effective ( only 20% of interactions require humans to intervene ) that still means you can fire 80% of your support staff. And your bots will only get cheaper, faster, better while your humans require salary increases, hiring staff, can get sick, can't work 24/7 etc.
People so often forget that good is not the enemy of perfect.