I don't mind waiting in line so far as things in front are progressing efficiently.
In my current culture (MA, USA), there's little punishment available for inefficiency, such as taking a long time to pay, or deciding on an order for food. You can give someone a dirty stare, but that's about it.
Some cultures do punish explicitly. For example, if you hold up a line in NYC mid-day ordering lunch, staff yells at you to hurry up, and may even kick you out. A harsh but effective message. Their other queued customers are being inconvenienced by your inefficiency. They'll walk out and go get lunch next door. Fire one and keep many.
Other cultures are different. In Costa Rica, an extremely laid back environment, customer service takes 2-3 times as long. It might take you 60-90 minutes to pickup a rental car at the airport even if you're the only person in line. People don't mind waiting. Slow is the norm.
Waiting is torture, welcome, whatever, if you let it. Your environment influences your decision, but it still remains your decision to choose.
In my current culture (MA, USA), there's little punishment available for inefficiency, such as taking a long time to pay, or deciding on an order for food. You can give someone a dirty stare, but that's about it.
Some cultures do punish explicitly. For example, if you hold up a line in NYC mid-day ordering lunch, staff yells at you to hurry up, and may even kick you out. A harsh but effective message. Their other queued customers are being inconvenienced by your inefficiency. They'll walk out and go get lunch next door. Fire one and keep many.
Other cultures are different. In Costa Rica, an extremely laid back environment, customer service takes 2-3 times as long. It might take you 60-90 minutes to pickup a rental car at the airport even if you're the only person in line. People don't mind waiting. Slow is the norm.
Waiting is torture, welcome, whatever, if you let it. Your environment influences your decision, but it still remains your decision to choose.