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> We make sure we're around from 10am–6pm PT on Monday–Friday

Why are you expecting them to be in live chat at 7am when they say the hours are 10am - 6pm?



Hopefully they will extend those hours before launching fully in the UK. Tech support only being open 6pm-2am would be annoying.

I've no idea where the OP is, but I imagine US/Canadian east coasters aren't terribly happy about support hours being 1pm-9pm either.




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