Try being a small book publisher and dealing with Amazon. It feels like living in Google or Paypal customer service world(ie if you are an edge case we do not want you).
I've been helping a non-profit publish some books on Amazon and it has been rather trying.
It is silly, the book comes out great printed through Amazon Createspace and looks great on Kindle, but it gets taken off Kindle Direct Publishing because it is not using English or one of the handful of supported languages.
Why not let people use other languages if they mark the e-book appropriately?
The official Amazon answer has been that they can not guarantee quality in other languages and thus they do not support it.
I've been helping a non-profit publish some books on Amazon and it has been rather trying.
It is silly, the book comes out great printed through Amazon Createspace and looks great on Kindle, but it gets taken off Kindle Direct Publishing because it is not using English or one of the handful of supported languages.
Why not let people use other languages if they mark the e-book appropriately?
The official Amazon answer has been that they can not guarantee quality in other languages and thus they do not support it.
The problem is that unless you are using one of the limited number of official language Amazon will delete your e-book. https://kdp.amazon.com/help?topicId=A9FDO0A3V0119
Welsh writers managed to raise up enough of a stink about it: http://www.walesonline.co.uk/news/wales-news/amazon-sparks-l...
Still it seems ridiculous that only way to get decent CS is through PR.